Tech Support Line

Tech Support Phone Line: +49-40-7210-4349

Call our tech line Monday through Friday, 9am to 5pm (CET).
If we are not available, leave us a message and we will get back to you.

Our support staff speak the English and German language.

Tech Support Email

Tech Support Email Address:

Note: Due to the volume of e-mail that our Tech Department receives it may be up to 24 hours before you receive a response.
We will definitely get back to you!

If you email a question then follow up with a phone call, please write our “technology staff” a short notice that you received an answer via telephone.

Return Policy

For all RMA shipments back to Plasma Projects
The RMA number has to be included within the package.

For other shipments
Please include the invoice within the package.

Please find below the shipping address where you should ship your product to

Company  : Plasma Projects BV.
Address  : Ravenweg 207
Zipcode  : 7331 LD
City  : Apeldoorn
Country  : The Netherlands

For further information regarding our return policy, refer to Sales Terms and Conditions.


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