Tech Support Line
Tech Support Phone Line: +49-40-7210-4349
Call our tech line Monday through Friday, 9am to 5pm (CET).
If we are not available, leave us a message and we will get back to you.
Our support staff speak the English and German language.
Tech Support Email
Tech Support Email Address: firstname.lastname@example.org
Note: Due to the volume of e-mail that our Tech Department receives it may be up to 24 hours before you receive a response.
We will definitely get back to you!
If you email a question then follow up with a phone call, please write our “technology staff” a short notice that you received an answer via telephone.
For all RMA shipments back to Plasma Projects
The RMA number has to be included within the package.
For other shipments
Please include the invoice within the package.
Please find below the shipping address where you should ship your product to
||Plasma Projects BV.
For further information regarding our return policy, refer to Sales Terms and Conditions.